CASE STUDIES
RAPID CHRONIC PROBLEM IDENTIFICATION AND ELIMINATION
CONTEXT: 3rd Party Manufacturer with Significant Metal Contamination
Issue. Five (5) defects found by consumers ($100 MM business threat).
ACTION: Led Focused Improvement effort across two sites to eliminate the issue.
RESULTS: Metal Contamination issue resolved in 10 days; the last report was no
recurrences 48 months after intervention.
ORGANIZATION BREAKTHROUGH IMPROVEMENT
CONTEXT: Non-Profit Organization Annual Contribution report accuracy of 70% (30% error).
ACTION: Led Lean Six Sigma Team effort to improve accuracy to 85% (10% improvement and reduce reconciliation effort by 20%.
RESULTS: Annual Contribution report accuracy improved to 90% (30% Improvement)
ENTERPRISE BREAKTHROUGH IMPROVEMENT
CONTEXT: $10B Business Global Innovation Process was negatively impacting business growth due to extended implementation cycle (8 months) that resulted in 200 Innovation Master Plan changes per year. Also,
over 300+ persons were involved in executing the process.
ACTION: Aligned Group President and Leadership Team on the need for improvement and led the Work Process Improvement effort.
RESULTS: 60% Cycle Time reduction, 90% Effort reduction, and 75% Masterplan Stability Improvement.
STRATEGIC MASTER PLAN DEVELOPMENT AND IMPLEMENTATION
CONTEXT: $300 MM Business had a compelling need to reduce COGS by 20% and improve operational and manufacturing capability.
ACTION: Created and led North America "Virtual Juice Plan" - 3 independent plants and 1 operating module in multiple locations with an integrated Strategic Master Plan.
RESULTS: 25% ($64 MM) reduction in COGS in 24 months; while improving key performance indicators (Safety, Quality, Customer Service) by an average of 50%.